![]() It would be best to prolong it to 120-180 seconds. It is most likely that your system waits around 60-90 seconds to connect. The timeout value on the proxy server should be prolonged.When AWS and all our plugin partners start supporting 1.3. ( We’re hosted in AWS and use AWS Security Policies. 80 is used for users that access Miro through HTTP to direct them to HTTPS (blocking 80 is not recommended). Source IP/host: see the NAT IPs above (used for Atlassian integrations only).The proxy HTTP version should be set as 1.1.The proxy server must support WebSocket connections (HTTP/2).Please ensure that you provide Miro with a by-pass. Miro application IP addresses are dynamic. Note that the IP addresses are used only to reach out to the Atlassian systems in regard to the Jira-related integrations we have. You will need to add our static IP addresses to the allowlist as well. Please allowlist our domains and subdomains: If the Websockets are identified correctly but there are still issues establishing the connection, please contact Miro Support. In order to establish a connection, these ports should be open for Miro addresses to access (see addresses in the "If you use a Firewall" section below) They might be closed or filtered within your corporate network for security reasons. If you use a corporate connection contact your network administrator and ask them to enable the WebSocket connections on port 80 and 443 (SSL).If the result is different, it's most likely that there's something in your network that blocks WebSocket connections. If the Websockets are identified, you'll see the following message: To test your connection, please open this website. If you're having issues opening your boards but the dashboard and the settings pages open as expected this might mean that your connection does not support WebSockets. The Miro application - specifically the board pages - requires WebSocket connections. The following article lists the most common causes of such issues. This can happen due to issues or limitations applied to your network connection or the environment that you use. Occasionally Miro functions may have trouble performing when Miro is not allowed access. ![]()
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